Part VII of the Housing Act 1996 is still the foundation of homelessness investigation work alongside the (fairly) recent addition of the Homelessness Reduction Act the homelessness caseworker finds their work more challenging than ever, so a thorough and robust understanding of what the job entails is crucial.
Depending on the needs of the organization this course can be either 1 day or 2 day’s duration.
Modules covered on this course:
- What triggers an application and the duty to make enquiries.
- The HRA duties to assess, prevent and relieve homelessness
- The 5 tests – Eligibility, homeless, priority need, intentional homelessness and local connection.
- Suitability of accommodation
- Coming to a decision and writing the 184 – including close examination of salient cases and the thorny issues involved in vulnerability.
- Full housing duty and discharge of duty into the private rented sector conditions.
- Reviews, appeals and powers in relation to provision of temporary accommodation.
Participants of all abilities will learn essential skills and broaden their knowledge base through a more robust grasp of the numerous cases governing the main decisions. Decision letters will have increased focus and strength.
Who should attend?
This is intended as a 2 day course and is suitable for new starters and more experienced officers wanting a refresher as well as reviews officers and team managers.
If you wish to book Ben for this course